Customer Service

Shipping & Delivery: Shipping costs are determined by the total amount of your purchase and the shipping method you select.
Privacy & Security: We respect your privacy, and will not use your information in any way unless it is to you benefit. We will not sell, rent, or distribute your personal information.
Returns & Replacements: If your purchase has been damaged during shipping, you may return it for a replacement or an exchange of equal value. Returns should be mailed to our headquarters at 2788 Carolina Isle Drive, Mt. Pleasant, SC 29466.
Ordering: When you submit your order, we will confirm your account and reserve the funds necessary to complete the purchase. However, we will not charge your credit card for your purchase until we have shipped your order.
Viewing Orders: Creating an account enables you to check your order status online and to quickly complete the checkout process during your next visit.
Updating Account Information: It's very important that you keep your account information up to date.